1st game Privacy Policy
Your personal information is our most valuable asset. 1st game is always committed to protecting your privacy.
Open Account View FAQYour Data, Our Responsibility
At 1st game, all your information — from registration through every transaction — remains fully protected.
What Information Do We Collect?
When you register on the 1st game platform, your name, email, mobile number, and date of birth are collected. This information is essential for creating and managing your account. Government-issued ID details may also be requested where identity verification is required. Your payment method details are securely stored to facilitate financial transactions. Device information, IP address, and browsing activity are automatically collected while using the website and are used to improve the platform experience.
How Is Your Information Used?
Collected information is primarily used to manage your account, process transactions, and provide customer support. 1st game may use your information to send relevant offers, bonuses, and promotional content, but you may opt out of such communications at any time. Your activity may be monitored to ensure platform security, prevent fraud, and promote responsible gaming. Information is also used to fulfill legal obligations and comply with regulatory requirements. We never sell your information to third parties for commercial purposes or share it without your consent.
Who Is Your Information Shared With?
1st game shares your information with third parties only in limited and specific circumstances. Payment processing service providers receive the minimum information necessary to complete transactions. Technology service partners use specific information to operate the platform and work under strict confidentiality agreements. Providing information to law enforcement agencies or courts in Bangladesh upon valid legal order is a legal obligation. In all such cases, we follow a minimum-necessary data sharing policy and never provide any information beyond what is required.
Data Retention & Security
All your information is stored on secure servers protected with advanced SSL/TLS encryption technology. 1st game conducts regular security audits and follows the latest cybersecurity standards. Firewalls, anti-fraud systems, and multi-factor authentication are used to prevent unauthorized access. Even after your account is closed or deactivated, information may be retained for a specified period in accordance with legal requirements. In the event of a data breach, we take immediate action and notify you directly if necessary.
Your Rights
Every registered user at 1st game holds several important rights over their personal information. You may view the information stored in your account at any time and request corrections if needed. You always have the right to opt out of marketing communications, and this will not affect your account activity. If there are no legal or regulatory obligations, you may request the deletion of your account and data. For any questions regarding your rights, contact our support team directly and we will respond promptly.
Cookie Policy
1st game uses cookies on its website to enhance your experience. Cookies are small text files stored on your device that help remember your login status, preferences, and language settings. We use essential, functional, and analytical cookies that help the platform operate correctly. Most browsers allow you to change cookie settings, but disabling cookies may limit certain features. You can delete stored cookies from your browser at any time.
Policy Updates
1st game may update this privacy policy from time to time. For any significant changes, we will notify you via your registered email or through the platform. The revised policy will be considered effective from the date of publication. You are advised to review this page regularly and stay informed of any updates. Continued use of the platform will be deemed as acceptance of the latest policy.